Vaga para Specialist: M-pesa ITIL Operations (vodacom moçambique)
Emprego Moçambique
Tipo de contrato
Tempo-inteiro
Detalhes da oferta
Descrição da oferta, jornada de trabalho e responsabilidades
Role purpose: Provide 1st and 2nd level of support to M-Pesa systems and IT business processes. Provide ITIL management under M-Pesa ITIL Operations to cope with operational demand from existing and new services and suppliers
Key accountabilities and decision ownership
• To understand ITIL Operations and backend systems availability and performance monitoring and ensure that best practice is applied in these areas to ensure the continuity and safety of M-Pesa services
• Support M-Pesa incident / Change / Problem / Service Request / Documentation and SLA Management
• Support M-Pesa IT Business Continuity exercises
• Support M-Pesa Smartphone App / Online Payments / Sandbox Operations
• Continuous Service Improvement
Requisitos do funcionário
A posição é adequada para candidatos com educação
Must have technical / professional qualifications
• Degree in IT related field will be valuable and a minimum of 2 years’ experience in Information Technology
• API and Linux fundamentals
• ITIL Certification is an advantage
Qualificação e Habilidades da oferta
Core competencies, knowledge and experience
• Understanding of the OSI Stack
• Good analytical skills are required
• API, UNIX OS, SQL, Business Intelligence, Power BI, Oracle experience
• Experience with financial services
Key performance indicators
• Able to expose himself in a multinational environment and to management level with good communication skills (one company & local roots) and be innovation hungry
• Effective incident detection and remediation
• Reporting and precise support to M-Pesa Backoffice
Habilidades de linguagem
• Good communication, presentation skills and fluent in both English and Portuguese
Candidatura
Como se candidatar
https://bit.ly/3JpapQt
Endereço da companhia
ID da oferta: #2358,
Publicado: 4 anos atrás,
Empresa registrada: 5 anos atrás
